See What Clients Say About Our Service!
"Kathy,
I want to begin by thanking you for the wonderful service you provide. I am especially grateful that you are part of the Cleaning For A Reason program that offers cleaning services to those going thru cancer treatments. Going thru chemo therapy, working and trying to maintain a household is A LOT! You and your team have made that part of my life so much easier. Your ladies were very professional and did an absolutely fabulous job! I can’t begin to tell how pleased I am……. my home has never looked better! I have recommended your service to my friends and coworkers! Again, Thank You!"
Sharon B., Charlotte area
" I wanted to let you know how pleased Scott and I are with the cleaning service that you provided for our home today. All of the ladies were pleasant, professional and hard working. It was so nice to come home to a house that was spotless!! No dust and no track marks on the floors. I would highly recommend Upscale Professional Cleaning Service to anyone who asks. And will surely use them for my future needs.Thanks again,"
Angie F.
"Great job, Kathy. Thank you."
KA
" Hello, Kathy,
Many Thanks for the great job today, the house is perfect - you even cleaned the oven !!! If I had worked for days, I would not have been able to make the house look like this. You and your team are great.Great job, and Thanks,"
Kay
"The BEST VALUE with EXTRAORDINARY QUALITY. Kathy and her hard working crew are simply the BEST."
-Dr. Marc W.
"Upscale Professional Cleaning is a pleasure to work with! I was amazed at how good my home looked when they were done. They truly deliver a wonderful experience and we are planning to continue their service on a monthly basis. I would recommend them to anyone!!!"
-Shanna W. Charlotte, NC
"Hi Kathy-
Just a note to tell you what a good job your employees do when they come out. I left a pan on the counter that was soaking with cleanser as it had some "goo" on it that I had a hard time getting off. I was going to finish it off tonight after work. When I got home tonight it was scrubbed and dried and placed on the stove top. Every once in a while they do extra things like this that I really appreciate."
-Jeanne H.
"My house has never looked better. Kathleen and her team were very punctual and extremely detailed...From top to bottom. They didn't dust around furniture or decor. They got under everything, and everything was neatly placed back into its original place. I would never have the time or energy to clean the way they did. And, oh, by the way, it is very affordable too."
-Customer in Mooresville, NC
"Very professional customer service, good pricing, and invoicing via email. Great experience - with two rental properties so far."
-H.B. Charlotte, NC
"Wonderful! Kathy and her team did an excellent job! A very positive experience all the way around. Thank you!"
-Colleen S. Huntersville, NC
"I had barely submitted my request on Friday afternoon when my phone rang with Kathy offering to meet me that day to look at my grandmother's house and give me an estimate. She returned Wednesday afternoon with a crew to clean my elderly grandmother's house from top to bottom. Top notch service at an affordable price!!"
-Elaine A. Mt Holly, NC
"I called Kathy last Thurs. Evening. Kathy called me back promptly & even came out that same evening. Her estimate was true to word. The next day I was shocked by how busy the team was. They looked like bees buzzing all around getting everything cleaned. Their cleaning was impeccable and outstanding. Kathy's team did more that what MollyMaid promised. I actually cancelled MMaid b/c Kathy's inititial visit was so professional and personal. I did not get that w/MMaid. My house was spotless & they even got all the grime off of my glass shower doors! Very detailed cleaning! Kathy even called to follow-up. No complaints!"
-Erica O. Charlotte, NC
"Kathy and her team are amazing. They do a very thorough job each time they come. I don't know how I survived before them."
-April M. Huntersville, NC
"Impeccable service and professionalism. We had them do an initial cleaning the week before Christmas 2007. My wife was also very impressed, and we have two kids and a third on the way! I would recommend Upscale to everyone in the Lake Norman area, job well done!! House had not looked that good in months, maybe a year!"
-Andy F. Cornelius, NC
"I have already recommended this service to my friends and have place their name on the web page for my HOA"
-Larry S. Charlotte, NC
"To date I have only had Upscale Professional Cleaning service in one time, and Kathy has been very prompt, professional and thorough. I have confidence that she'll earn a "Very Good" rating after I have more experience with her and her firm."
-Customer in Huntersville, NC
"Kathy is very professional and she arrived on time. We hired her to do a moveout clean out and we were concerned about furniture still being in the house. Kathy was able to clean the house from top to bottom with no problem. It smells really clean and the house is spotless!! Originally, we thought we were going to have to paint the baseboards and walls, but once Kathy cleaned them everything was bright white and spotless. This helped out a great deal!! She's fast, thorough and very polite!! She stands by her work and it shows! Thanks again Kathy!!"
-Kiera Concord, NC
"Kathy was very professional. She gave a phone estimate, and even when the job turned out a bit more than expected she stuck to her word. Her team and her did a swell job - they were very thorough. I checked the box indicating I would recommend this service to a colleague, but in truth, I already have."
-Stephen S. Denver, NC
"Very professional staff. Communication was outstanding; phone call, face-to-face and follow up after cleaning was complete. All furniture was pulled away from walls and baseboards were dusted - wow! Very impressed!"
-Julie K. Mooresville, NC
"They did a great job cleaning my house. They were courteous, and I feel safe having them in my home. I am going to have them clean my house again. Very pleased."
-Customer in Concord, NC
"Kathleen has been great to deal with. She follows up promptly and has gone above and beyond to exceed our expectations. We would highly recommend Upscale to anyone."
-Leigh J. Charlotte, NC
"Kathy Byrd came with a cleaning personal; introduced herself and her employee the first time. Ms. Bryd left while the employee continued to clean. She did an exceptional job, very willing to do all that I asked, there wasn't an initial fee. This surprised me, the other places I checked had an increased amount the 1st visit and some the 2nd visit. I am looking forward to Upscale Professional cleaning again next week."
-Customer in Charlotte, NC
